• I’m ordering a video for today's date. Can you guarantee it will be delivered today?

    We are working our way through all of the videos for 100 years of archives. We prioritise videos for the current and next day so videos for today’s date will be available on the day requested.

  • I’m ordering my video for a date much later in the year, but would like it delivered now. Is that possible?

    It may be. It depends on the volume of orders we are dealing with at the time, because we give priority to delivering videos on the actual date for which they are ordered. For much later dates we aim to deliver within about seven days from the time the order is placed.

  • Can I preview the video before I buy it?

    A video featured on this website gives you a good idea of the kind of rich, historic footage from which our videos are compiled, but previews of actual dates and years are not possible.

  • What do I get?

    Celebrities, royalty, people and news report extracts which, over the last century, have a connection with the date and the year you have chosen. The emphasis is on the date rather than the actual day, so you can see a selection of some of the famous people and events sharing that date, plus highlights from the year you select.

    Each video is made in two parts. The first, which is usually around couple of minutes long, reveals who and what you share your big day with, usually birthdays, anniversaries or important events down through the ages, from different years. The second section, which usually runs for about three minutes, deals with stories and happenings relating only to the ‘big year’ that has been selected, including major historical moments or landmarks. So, when you combine the date and the year, you get a picture across both. All the stories are told with television and film archive and photographs, sketches and etchings from the past.

  • How long is each video?

    Most are about 5 minutes long; some a minute or two longer.

  • Where did you get this historical footage?

    It is drawn from the archives of two great news organisations, Reuters and ITN - with photographs from Cover Images.

  • How did you decide what to include?

    Our editorial decisions were based on images and stories that will be of interest to most people. We don’t pretend to be comprehensive - that would be impossible in just a few minutes, but we have aimed to include what we think is newsworthy, informative and fun; and which should trigger a memory or two.

  • Do you have news pictures from every single year - even those before the arrival of television?

    Yes we do, but in just a few of the years in the 1920s and 1930s where there was not sufficient archive material we also include film that gives a good flavour of what life was like during that particular decade. From 1937 onwards we cover every single year on its own.

  • Is there bad news?

    We cover a selection of the big stories of each date and year, and therefore these include momentous or serious events, but there are no distressing images and everything is told in a positive and straightforward way.

  • Do the videos only cover events in the UK?

    No, we include memorable stories from around the world, but priority is given to content that will interest and entertain a predominately UK audience.

  • Are the videos in colour or black and white?

    Where possible, all of the videos have strong colour content, but historical footage from the 19th and 20th centuries is sometimes in black and white or sepia.

  • Can I see the video I'm buying?

    You cannot preview the video but you will be sent a link to watch the video at the same time as the recipient.

  • I haven't received my confirmation.

    Please check your spam/junk folders. Sometimes our emails will get picked up and filed as spam by your email provider. Be sure to add hello@yourbigday.tv to your safe senders list.

  • The video I ordered hasn't arrived.

    Please check yours and the recipients spam/junk folders. Sometimes our emails will get picked up and filed as spam by an email provider. Se sure to add hello@yourbigday.tv to your safe senders list.

  • Is the video suitable to show to my child?

    Yes. Every video is child friendly and does not feature adult content or distressing images.

  • How do I personalise my message?

    Before finalising the purchase of the video online you will have the option to add a personal message of up to 90 characters.

  • How are the videos delivered to the customer, and in what format?

    Videos can be streamed or downloaded. They are currently available in MP4 and webm formats.

  • Can the videos be delivered on DVDs or memory sticks?

    The videos are sent as an MP4 file which can be immediately downloaded on your phone, tablet, computer or technological device. We don't currently sell the videos in any other format.

  • Can I store them on my computer, laptop, tablet or mobile?

    Yes, the video is available for you to download and keep.

  • Can the videos be shared with our friends and neighbours via social media?

    Yes, but everyone should be aware that the videos cannot be used for commercial purposes.

  • I don't live in the UK. Can I still download a video?

    Yes. Your Big Day is worldwide and is available wherever you can access the internet.

  • How do I pay for each video?

    Your Big Day accepts all major credit and debit cards.

  • Will I be charged extra if I use a credit or debit card that invoices me in a foreign currency?

    It is easy to pay from other countries outside the UK and there are no barriers to doing so. Transactions are processed in British pounds, so there may be a small fee depending on your bank.

  • I don't know the exact date/month/year for my video, can I still use the service?

    You will need to know a date, month and year in order to create the video.

  • Can I order more than one video at a time?

    You can order multiple videos for different recipients with different dates within each transaction. Every gift can be personalised with its own unique message.

  • Is there a Your Big Day app?

    Not yet, watch this space.

  • How do I get in touch with Your Big Day?

    Email us at hello@yourbigday.tv. We welcome comments about our videos, and suggestions for future video products based on archive material.